[joegrant413]

Anyone having Android Auto connection problems?

I had none for the first few weeks. But this last week it's been bad. I tried a new cable, and still have issues. It will run for awhile, and then lose the connection.

I'm running the most recent app, a phone bought in 2019, and the OS is very recent. I checked App permissions and they are all enabled.



Thanks,
- Joe

 

[brzgw]

Android auto on my has been pretty stable with two different phones (Pixel 3XL and 4XL). I haven't had any issues. In my previous car it was a headache.

Have you tried clearing data on the Android Auto app?

 

[VelosterRaptor]

It's almost always a problem with your cord. It's probably sitting in the phone at an angle and when you hit the wrong bump you lose signal. I had this problem for awhile, and some days I still do.

 

[joegrant413]

FYI, the last couple of days I've been using the Bluetooth for my music needs. Work very reliably.

Still haven't given up on the Android Auto, though.

 

[dotdotdotPaul]

I had this problem when I first took my N off the lot, and it came down to the fact the USB connection is REALLY not able to deal with any kind of signal interruption. So if there's a loose cable in your cord that may open/close the circuit over bumps, it will cause this kind of a problem -- even if that cord appears to work flawlessly with PCs, chargers, etc. I had a really lousy cord when I got there, so that was understandable; the second cord I had was used, but in fairly good shape -- but still not good enough. I had to buy a brand new cord (and got one that was short so I didn't have a huge coil to deal with anyway) and that worked fine.

 

[joegrant413]

dotdotdotPaul,

It helps to hear that.

I tried a different cord, but it was a long one. So I might try a new short one.


Oddly enough, it's been working lately to plug the phone in from the headphone jack AND use the USB. Maybe the USB connection gets pushed aside by the Bluetooth connection, and using a headphone jack keeps the Bluetooth out of the picture.

Also oddly enough, if I'm not using Android Auto at all, I've been very satisfied with the signal of the Bluetooth. This leaves the phone free to be anywhere in the car, including my back seat for my daughter to choose the tunes.

Of course, this is all a confusing mess from a user point of view.

-- Joe

 

[VelostEvo]

Only the OEM USB cable is supported. Any aftermarket USB cables you stand a good chance of having connectivity issues.

 

[joegrant413]

BTW, when Android Auto is working, it is awesome.

I use Google Assistant on the phone, and with a smart speaker at home. In the car, I'm able to tell it to play a song, and it will play on Google Play music. The integration with Audible and the phone is really good.

But, it all falls apart if it can't stay connected.

- Joe

 

[joegrant413]

Reporting back. The Android Auto connection has been reliable for the last week. I'm using the USB that came with the phone. It's also shorter.

Thx,
- Joe

 

[zerobane]

Yea, not all USB cables are created equally. I've had good luck with ankher products for non-oem cords; stay far away from the cheapies.

 

[musashi-velo]

Only the OEM USB cable is supported. Any aftermarket USB cables you stand a good chance of having connectivity issues.

I'm having an intermittent issue with the usb cable too. I'm guessing I need a shorter, sturdier cable. but my Veloster manual says "OEM USB cable" which makes no sense. Did anyone's car come with a cable? My phone came with USB-C on both ends. so using the original is out.